HOW THE SHOP WORKS
The online shop is for RETAIL ONLINE CREDIT
CARD SALES using a shopping cart.
For mail order with payment by BACS
(internet banking) cheque or postal order, or items and
quantities not listed here, please go to PRICES.
For wholesale prices for mail order go to TRADE.
New and secondhand CDs are
retail only (mail order cheque, or BACS).
ON THIS PAGE; HOW IT
WORKS; BASICS - LEGAL STUFF - SHIPPING - RETURNS
- CONTACT
ON OTHER PAGES; HOLIDAY
CLOSURE
SHOP MAIN PAGE
BUY; ESSENTIAL
OILS - CARRIER
OILS - BASE CREAM
- MASSAGE OILS - SKIN CREAMS
Payment system operated on secure servers
by 2Checkout.com.
SORRY, MY PAYMENTS SYSTEM DOES NOT TAKE
SWITCH OR OTHER DEBIT CARDS. I wish it did, but getting
any suitable payment system that did not cost a fortune
in set-up costs was difficult enough! Let alone one based in
the UK.....
This is a very basic guide, particularly for
those who are not used to online shopping.
The online shop on this website has two shopping
pages, as well as this information page. The main page - the
"shopfront" - has basic shopping information, brief news, etc.,
and also has neat essential oils for sale. A second page has
base oils and cream, and ready-made massage oils and skin
creams. Links at the top of all the shop pages will take you to
the items you want, whichever page they are on.
When you click on a "Buy Now" link for an item,
you will be transferred to the shopping cart page, which is
operated by 2Checkout.com. There you can alter the quantity of
the item you have ordered, and delete any items you have ordered
by mistake or changed your mind about. If you do make any
alterations, then press "save changes".
You can then press the "Continue Shopping" button
on the checkout page - or alternatively press the "back" button
on your browser - to return to the Aromatherapy Online Shop
(i.e. this website), to browse and order further items from the
same or different categories.
When you have ordered all you want, click on the
"2CO Checkout" button at the shopping cart to complete the
purchase - or on the "Check Out With PayPal" button if you want
to use PayPal. If you are at the online shop page and want to
check out and pay, use one of the "Check Out" links which are
above and below all the sections of the page listing the goods.
When you finish shopping, you will be asked to
fill in your personal details - name, shipping address, etc. NB
If you have difficulty selecting your country, make sure you
have selected "outside the US and Canada" from the "State or
Province" drop-down box. Next you will be asked for your
credit card details (Visa or Mastercard only for payment in GBP
[pounds sterling]). There is also an option to pay via PayPal,
or from your bank online via FXSource. This will all be done on
secure pages operated by 2Checkout.com.
When you have done all this and checked all the
details, you will be asked to confirm the purchase. At any time
before this you can change your mind and leave - thus cancelling
the transaction.
The shopping cart does not display the exact
amount charged for shipping until you have completed the initial
personal details on checking out (a common problem with shopping
carts - but it needs to know which country you are in first!).
But you can check rough charges first here on this website - see
below.
Once you have confirmed the purchase, you should
be sent to a page confirming the transaction was successful, and
returned to my website. You will be sent an e-mail from
2Checkout with details of the purchase. If I am out of stock of
any item and there will be a delay, I will e-mail to let you
know. 2Checkout will also carry out a standard fraud check and -
at least for new customers or large orders - I will not ship
your order until they send me an e-mail saying it has passed the
check. This sometimes takes 24 hours.
I will not enclose a printed receipt with your
order unless requested. When the order is shipped, you
will receive an e-mail from 2Checkout which should also act as
your receipt.
Some of my prices are higher for online sales than
for cheque payments sent by post. This reflects the commission I
have to pay to 2Checkout for the shopping cart and credit card
payment facility - some other sites can sell cheaper on the net
due to lower overheads, but as I work from my home anyway I have
low overheads to start with! I may add some writing later about
the ethics (or otherwise) of credit cards. 2Checkout are based
in the USA. There do not seem to be any British companies
offering reasonable terms for internet trading to smaller
traders.
BACK TO TOP
LEGAL STUFF
Formally and legally, when you buy an item from me
and are sent to the 2Checkout webpage, then at the time your
payment is approved, I sell my goods to 2Checkout who
simultaneously sell them to you. This is to cope with the fact
that the goods originate with me but the money is going to
2Checkout, who will then pay me (minus commission, of course!).
This is why the shop webpages carry the statement; "Goods and
services provided by Paul Boizot Aromatherapy. Sold by
2CheckOut.com Inc. (Ohio, USA)."
To verify that traders are genuine, 2Checkout may
contact customers from time to time to check that goods have
actually been delivered, etc. My REFUND
& PRIVACY POLICIES are on the
main shop pages.
I am not registered for UK VAT (Value-Added Tax).
UK DELIVERY - UK SHIPPING RATE - OVERSEAS
ORDERS
UK DELIVERY - **
**
Minimum online order
6.00 excluding P&P unless order is for neat essential oils
only.
Postage is roughly at cost - around £3.30 1st
class or £2.95 2nd class for small orders up to 1Kg. 2nd class
orders, and medium and larger orders over 1Kg, may be sent
either by Royal Mail or MyHermes courier.
Postage and packing charges include an allowance
for the weight of the packaging, and will be added automatically
to your order. As a rough guide, if the weight of the products
you have ordered is over 700g, then with containers and
packaging that will probably be over 1Kg.
If it is cheaper for me to send your order by a
different method from that chosen, and it will reach you quicker
or in the same time, then I may do so.
OVERSEAS ORDERS
Minimum order £6.00 excluding P&P unless
order is for neat essential oils only, maximum weight
including packaging 2kg (weights of items given do not
include packaging).
All items are priced in sterling (GBP) on my
website, but when you click to buy an item and go to the first
2Checkout page, it gives you the option to pay in selected other
currencies, including Euros and US dollars. If you pay in US
dollars, you can use some other credit cards as well as
Mastercard and Visa. There is also a "estimate postage" button
which will let you know the cost before you proceed any further.
SHIPPING TO EUROPE ZONE is set at £1.55
per order plus £3.30 per lb. weight (454g) of order. The
UK Post Office's Europe Zone includes continental European
countries, plus Azerbaijan, Cyprus, Faroe Islands, Georgia,
Greenland, Iceland, Ireland, Kazakhstan, Kyrgyzstan, Spitzbergen
(Svalbard & Jan Mayen Is.), Tajikstan, Turkmenistan,
Uzbekistan.
SHIPPING TO REST OF WORLD is set at
£1.65 per order plus £6.60 per lb. weight (454g) of
order. For reasons which are not always clear to me, the
2Checkout software is not currently set up to process orders
from Indonesia, Jordan, Malaysia, Morocco, Nigeria, Oman, South
Africa, Vietnam. I can add these countries manually if you
e-mail me to request it, giving brief details of your order (but
need to be certain of the genuineness of orders from Nigeria
given all the e-mail scams that come from there!). I do not
currently ship aromatherapy products to the USA. I can make
arrangements to ship CDs.
(Note that weights of items given do not
include the packaging of the order).
RETURNS
If you have a problem with any item, or any damage
in transit, you must notify me within 5 days of receiving the
order. I will usually give a refund if you are dissatisfied with
an item, but it is up to you to know what it is that you are
ordering! If in doubt, e-mail me first.
BACK TO TOP
Page updated 03.02.17
ON THIS PAGE; HOW IT
WORKS; BASICS - LEGAL STUFF - SHIPPING - RETURNS
- CONTACT
ON OTHER PAGES; HOLIDAY
CLOSURE
SHOP MAIN PAGE
BUY; ESSENTIAL
OILS - CARRIER
OILS - BASE CREAM
- MASSAGE OILS - SKIN CREAMS
All content on this site COPYRIGHT Paul Boizot
2002-2014 unless otherwise stated, either on the visible webpage
or in HTML.
www.paulboizot.co.uk
My address from 30.04.12 is 14 Holly Bank Grove,
York YO24 4EA, U.K.
contact me on: 01904
621510
info@paulboizot.co.uk
This website is best
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everything will look bigger, at 1024 x 768 you may need a
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Internet Explorer 6. It may not display properly in older browsers
that do not support CSS (Cascading Style Sheets) - it will lack
text formatting, background colours, etc.